At Plantables, we strive to deliver our eco-conscious products to you efficiently and sustainably. Please review our shipping policy below.
- Orders are typically processed within 1-2 business days.
- For custom orders (e.g., wedding invitations), production time may take 1-5 days from the date of proof confirmation.
- Free shipping on all orders above ₹1000 within India.
- A flat shipping rate of ₹70 applies to all domestic orders under ₹1000.
- We offer worldwide shipping.
- International shipping costs are calculated at checkout based on destination and package weight/volume.
- You will receive a shipping confirmation email with tracking information once your order has shipped.
- We use trusted carriers to deliver your products.
- Domestic (India) Orders: 1-7 business days
- International Orders: 5-14 business days (may vary depending on destination)
Please note that these are estimated delivery times and may vary depending on your location, shipping option and unforeseen circumstances.
- During extreme weather conditions, we may delay shipments to ensure product quality.
- We reserve the right to hold orders if we believe shipping conditions may compromise the integrity of our products.
We ship to most countries worldwide. However, some restrictions may apply. If you're unsure about shipping to your location, please contact our customer service team.
- If your product arrives damaged or is missing from your shipment, please contact us within 48 hours of delivery.
- Include photos of the damaged item or packaging when reporting issues.
In line with our eco-friendly products, our packaging materials are sustainable and recyclable wherever possible.
- Due to the nature of our handmade and customised products, we have a limited return policy.
- If you receive a product that is significantly not as described, please contact us within 48 hours for assistance.
For any questions about our shipping policy or to inquire about your order, please contact our customer service team at garima@plantables.store.
We appreciate your support for our sustainable products and hope you enjoy your Plantables items :)
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